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What is MDM - Mobile Device Management?
You can have it all:
- Lower operational costs;
Heighthened security and compliance; - Improved mobile infrastructure performance;
Tangoe Mobile Device Manager (MDM) is the most comprehensive mobile device lifecycle management solution available. End users get fast activation on their device of choice while enterprises easily manage hundreds of mobile devices and applications, regardless of type; carrier or platform.
MDM achieves this through four distinct features:
- Advanced Self-Service User Portal supporting any enterprise smartphone.
- Management of complex Multi-Platform, Multi-Server wireless device environments.
- Optimization and Load Balancing of wireless middleware resources.
- End-to-end Security, Policy and Application management of the wireless device lifecycle.
Lower Operational Costs
Tangoe MDM takes the pressure off IT by typically giving clients reductions of more than 50% in help desk expenses.
The self-service portal allows employees to provision and support their wireless devices and applications without help desk intervention. In addition, by utilizing the MDM Client, help desk calls get shorter. This lightweight device-side applicaiton, provides on-device verification and reports all critical device information for troubleshooting.
Analysts see applications, security policies, and device status for each device and move quickly from problem to solution. With built-in support for industry’s best practices, MDM allows IT to contain compliance costs by enforcing corporate policies.
Increase Security and Compliance
A rules-based framework maintains IT control and eliminates the risk of human error. Integration with the corporate directory permits automated and consistent security policy and application distribution based on each user’s corporate profile, onto the device. Security policy compliance is easy to sustain with the industry’s first on-device verification feature.
The device-side client automatically detects, reports, and corrects inconsistencies on all devices. Users and administrators can easily wipe lost, stolen, or retired devices. And because MDM logs every step of the device lifecycle, you know exactly what is happening with the company data at all times. Mobile devices can now integrate right into your compliance.
Improve Service
Built from the ground up for environments with a mix of wireless platforms, MDM offers choice without hassle for end-users and IT. A central management console delivers real-time statistics across devices, platforms, and domains and manages all stages of deployment. Many issues are pro-actively eliminated and end users enjoy faster activations and quicker responses from help desk.
For growing businesses, scalability is no problem. Automated system optimization allows the acceleration of controlled deployments across the enterprise. User balancing across servers increases stability, while throttling ensures the integrity of the environment when applications are deployed..
Why Invest in MDM?
"We required 44 servers to support 12,500 users. InterNoded re-architected our environment and implemented IMDM Enterprise. We can now support over 22,000 users on the same hardware."
- Director of IT
Licensed Solutions
Self-service portal for device management
- 24 x 7 access lets end users activate, upgrade, reactivate, or wipe devices without IT intervention;
- Gives user activation instructions specific to their device and allows them to choose their own password;
- Blends with corporate intranet via single sign-on.
Automated policy management
- Automates security policy deployment based on each user’s corporate profile;
- A rules-framework integrated with the corporate directory ensures compliance through promotions or moves;
- Wipe lost, stolen, and retired devices.
Advanced application management
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Simplifies over-the-air deployments, upgrades, or removals of mobile applications without the need to handle devices or route them to a central location;
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Supports whitelisting and blacklisting of applications, immediate verification, smart device selection, and automated throttling.
Lightweight MDM client
- Provides service desks a complete device snapshot including memory utilization, OS version, installed applications, roaming status, and much more.
Reporting
- Provides real-time statistics on users, devices, applications, added users, and changed policies.
- User-defined filtering across all domains and platforms and one-click pie charts allow “at a glance” view.
Wireless server optimization
- Prevents hung messaging threads with wireless/email server pairing, load balancing and throttling.
- Rules-framework ensures an optimized environment as it grows over time.
Single console to manage the whole lifecycle
- Manages provisioning, updating, monitoring, re-deployment, and decommissioning of smartphones.
- Enforces and demonstrates compliance with detailed audit logs of lifecycle history of device, PIN, and user.
- Provides centralized control of multi-platform, multi-server, and multi-domain environments.
- Applies corporate security policy consistently across all devices • Allows dynamic movement of users across servers.
The Right Implementation and Services
The licensed version of Tangoe MDM can be easily installed by Si Partners and managed by IT or Si Partners, behind the corporate firewall. Si Partners also provide MDM as a managed solution. World-class professional services support your business with systems evaluation, planning, implementation, optimization, and upgrade management.
Who is an MDM Customer?
- The Global 2000
- The Coca Cola Company
- IBM
- Deutsche Bank
- Delta Airlines
- Marsh & McLennan
- Marriott International
- Nokia
- Sprint Nextel
For more information Contact Si to arrange a meeting to discuss your Options further.