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Why Invest in BES v5.0?
More Power. More Control. More Efficiency.
BlackBerry Enterprise Server v5.0 is designed to provide peace of mind while helping you meet your mobility needs. Engineered for mission critical environments, you can benefit from the high availability architecture, improved administrative features, valuable monitoring tools, advanced security, and its ability to grow with your company.
Giving Power and Flexibility New Meaning.
The BlackBerry Administration Service is a dynamic, web-based,
centralized administrative console designed to provide a complete and
efficient way to manage the BlackBerry® Enterprise Solution. The console
is customized, so that it only shows the administrator the relevant tasks
based on their role. It provides what is needed to set up and manage the
high availability architecture, wirelessly deploy BlackBerry smartphones,
manage user settings, deploy and manage applications, assign
permissions, control groups, and update BlackBerry® Device Software.
Enterprise-wide application deployments and upgrades are efficient and can be done without impact to BlackBerry smartphone users. With enhanced job management, throttling and scheduling, deployments can now be managed around peak business hours. Jobs can be scheduled to avoid interference with day-to-day business continuity which solves the problem of the IT Administration team needing to work after hours. Jobs and tasks can both be throttled, with individual throttling thresholds available for varying types of tasks including IT policies, application distribution, device software distribution and device software application settings.
Custom roles and enhanced group functionality provide more controls that allow administrators to assign BlackBerry smartphone functionality according to employee roles within the company. IT managers can now assign role-based permissions to IT staff, tailoring BlackBerry administrative tasks to the specific role of the administrator. Group membership capabilities have been expanded, with multiple levels of nested groups possible, and the ability to assign roles, software configurations and IT policies to groups.
BlackBerry Enterprise Server v5.0 administration has been fine-tuned with the addition of the BlackBerry® Enterprise Transporter. This tool allows administrators to migrate BlackBerry smartphone users from one BlackBerry domain to another, without requiring action by the user. To help ensure that upgrades to BlackBerry Enterprise Server v5.0 go smoothly, a test environment can be built first and then the BlackBerry Enterprise Transporter can be used to move users into the production environment.
Offering Peace of Mind in Mission Critical Environments.
BlackBerry Enterprise Server v5.0 introduces a built-in high
availability architecture which enables fast recovery from unplanned
downtime of BlackBerry Enterprise Server components. If the need
arises, the new high availability architecture is designed to
automatically use the standby components and has the flexibility of
being deployed on physical and virtual servers (specifically VMware®).
The high availability architecture is designed to give you confidence
in your wireless infrastructure, and is easy to deploy, while flexible
enough to be tailored to your unique environment.
Through the BlackBerry Administration Service, enhanced monitoring
capabilities assess the health of your BlackBerry Enterprise Solution
helping to keep operations optimized. The Threshold Assistance Tool provides system and user level alerting to help administrators choose
good values for baseline thresholds to help enable proactive
monitoring. By offering more visibility into your wireless platform,
IT administrators are alerted before there is a problem.
Invest in the Future.
Invest in BlackBerry Enterprise Server v5.0 today and leverage this
investment long into the future. Using forward-thinking design
principles, BlackBerry Enterprise Server v5.0 was made to grow with
your business. As your company grows, you can add more BlackBerry
Enterprise Server instances to support tens of thousands of
BlackBerry smartphone users.
The ability to integrate with BlackBerry products, as well as with
products developed by a multitude of partners, helps you expand your
wireless infrastructure in a cost-effective way. Because every company
is different, this product offers tools and services that administrators
can tailor to their organizations. Take advantage of the growing
community of developers that have created many services and
applications for BlackBerry smartphones.
Be more productive while on the go BlackBerry smartphones now offer more access to desktop features, helping bridge the gap between employees and the business tools they rely on while out of the office. They can:
- flag important messages in Microsoft® Outlook®*
- forward calendar appointments*
- open attachments from calendar appointments*
- easily access network drives using the remote file explorer, and
view or attach files directly from the BlackBerry smartphone* - add, rename, delete, or move email folders as necessary*
- synchronize contacts*
- listen to WMA files - Microsoft® Office Communicator users can
now send, receive, and listen to these files on their BlackBerry
smartphones* - *Requires BlackBerry Device Software v5.0
What’s new in BlackBerry Enterprise Server 5.0 Summary? |
|
| IT Administrators | End-Users |
|
|
Benefits in detail...
BlackBerry® Enterprise Server v5.0 features built-in over the air software loading which simplifies wireless deployment of BlackBerry® smartphone software. Engineered to meet the demands of mission critical enterprise environments, BlackBerry Enterprise Server v5.0 offers peace of mind with a proven, secure and stable IT platform that supports current and evolving mobility requirements.
Easier IT Management and Administration |
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| Improve IT Productivity and Efficiency | Simplify Deployments and Upgrades |
|
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Maximize Uptime |
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| Proactive Monitoring which helps Minimize Potential Risks | Improve Delivery of Service to End-Users |
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End-User Productivity
BlackBerry Enterprise Server v5.0 offers more control of desktop features on BlackBerry smartphones, helping to bridge the gap between employees and the business tools they rely on while away from the office.
- Organize email messages that require follow-up with the use of flags, as they do in Microsoft® Outlook®1
- Easily access network drives using the remote file explorer directly from their BlackBerry smartphones
- Open and forward calendar appointments, including attachments1
- Browse folders on the BlackBerry smartphone to view and attach files to email messages
- Use Calendar Meeting Delegation for IBM® Lotus® Domino®, which allows attendees to delegate invitations to another person1
- Simplify mailbox folder management by adding, renaming, deleting, and moving folders as necessary
- Easily manage personal and public distribution lists1
- Listen to WMA files while on the go with extended support for audio file types
1 Requires BlackBerry Device Software v5.0 or higher
Upgrade to BlackBerry Enterprise Server v5.0 at no additional cost
With an annual BlackBerry T Support Contract OR MT Support Contract, you’ll receive unlimited access to unmatched BlackBerry support. Your update to BlackBerry Enterprise Server v5.0 is also included, along with any future updates released during your subscription period.
ENQUIRE NOW... to purchase BlackBerry Support Services today
Microsoft® Exchange - BlackBerry Software Comparison
End User Features
Version 4.1 with Service Pack 6 |
Version 5.0 |
|
| Access to Regular Exchange Email - Send/Receive Email Wirelessly | yes | yes |
| Push Message Delivery | yes | yes |
| Wireless Email Reconciliation | yes4 | yes4 |
| Sent Item Synchronization | yes10 | yes10 |
| Wireless Email Settings | yes10 | yes10 |
| Wireless email reconciliation hard-delete support | yes | yes |
| Email Server Search and Download | yes22 | yes22 |
| BlackBerry Enterprise Server Email Message View | yes | yes |
| HTML Support | yes22 | yes22 |
| Device Side Folder Management | yes26 | |
| Flag for Follow Up | yes26 | |
| Instant Messaging | ||
| Support for Microsoft® Windows® Messenger | yes | yes |
| BlackBerry Client for use with Microsoft® Office Communications Server 2007 | yes | yes |
| IM Contact Linking to Address Book Contact | yes22 | yes22 |
| IM Contact Click-to-Call | yes22 | yes22 |
| IM Session Convert-to-Call | yes22 | yes22 |
| Emoticons for BlackBerry Client for Lotus Sametime | yes22 | yes22 |
| Calendar/PIM | ||
| Wireless Calendar Synchronization | yes1 | yes1 |
| Wireless PIM Synchronization (Calendar, Address Book, Memopad, Tasklist) | yes10 | yes10 |
| Remote Address Lookup | yes3 | yes3 |
| vCard Support (conversion to BlackBerry Address Book) | yes | yes |
| Calendar Enhancements (Tentative Acceptance, Conflict & Adjacent Notification, Private Flag Support) | yes11 | yes11 |
| Task Enhancements (Task Reminders and Recurrences) | yes16 | yes16 |
| PIM Categories Support | yes11,17 | yes11,17 |
| Address Lookup for Hosting Organizations | yes | yes |
| Free/Busy Availability Lookup | yes22 | yes22 |
| Forward Calendar Entries | yes26 | |
| Calendar Attachment Support | yes26 | |
| Synchronization of public and private contacts | yes26 | |
| Synchronization of Multiple Contact Folders | yes26 | |
| Attachments | ||
| Attachment Service | yes4 | yes4 |
| Attachment Service Support for .ZIP | yes5 | yes5 |
| Attachment Service Support for Color Attachment Viewing | yes5,18 | yes5,18 |
| Attachment Service Support Image Viewing (JPG, BMP, GIF, PNG and TIFF) | yes5,18 | yes5,18 |
| Attachment Service Support for Document Info, Tracked Changes | yes5,18 | yes5,18 |
| Image Application | yes11,18 | yes11,18 |
| Attachment viewing pan and zoom enhancements | yes | yes |
| Native File Format Download | yes22 | yes22 |
| Attachment Edit (.DOC, .PPT) | yes22 | yes22 |
| Support for Audio (.AMR, .WAV, .MP3) | yes | yes |
| Support for Audio WMA files | yes | |
| Support for Open Document Format (ODF) | yes | |
| Corporate Data Access | ||
| BlackBerry Browser | yes2 | yes2 |
| Corporate Data Access | yes2 | yes2 |
| BlackBerry Browser JavaScript v1.3 Support | yes11 | yes11 |
| BlackBerry Browser Enhancements (Enhanced HTML Tables Support, Ability to Email a URL, Animated GIF Support) | yes15 | yes15 |
| Remote File Explorer | yes26 | |
| Device Choice | ||
| BlackBerry device support | yes | yes |
| Support for BlackBerry Connect and BlackBery Built-In devices | yes | yes |
| Enterpise device authorization | yes | yes |
| Support | ||
| Automatic Wireless Backup of Device Data | yes10 | yes10 |
| Over-the-Air Device Software Updates | yes22 | yes22 |
| Ability to Delete BlackBerry Applications from the Handheld | yes11 | yes11 |
| On-Handheld Help | yes15,17 | yes15,17 |
| Archiving SMS, PIN-to-PIN and Call Logs | yes | yes |
IT Features
Version 4.1 with Service Pack 6 |
Version 5.0 |
|
| Security | ||
| End-to-end Security | yes | yes |
| Triple DES encryption support | yes | yes |
| AES encryption support | yes15 | yes15 |
| Support for Secure/Multipurpose Internet Mail Extensions (S/MIME) | yes | yes |
| Device Content Protection, Content Compression | yes11 | yes11 |
| Password Keeper, Handheld Wipe | yes11 | yes11 |
| Wireless Encryption Key Regeneration | yes10 | yes10 |
| Deployment | ||
| Automated BlackBerry® Desktop Software Deployment (Silent Install) | yes12 | yes12 |
| Support for Single Desktop Manager Package (separate installers) | yes14 | yes14 |
| Cradle-less Provisioning | yes10 | yes10 |
| BlackBerry Router® and BlackBerry® Device Manager | yes10 | yes10 |
| Handheld Configuration Tool | yes | yes |
| Supports Optional BlackBery Desktop Manager (Basic MSI Installer, Full Desktop or Handheld Manager only) | yes | yes |
| Application Loader "Lite" | yes | yes |
| Wireless Third Party Application Provisioning and Control | yes15 | yes15 |
| Extensibility/Corporate Data Access | ||
| BlackBerry® Mobile Data System (BlackBerry MDS) | yes20 | yes20 |
| BlackBerry MDS Services | yes20 | yes20 |
| BlackBerry MDS Runtime | yes20 | yes20 |
| Two-factor authentication support | yes | yes |
| Data group push | yes | yes |
| BlackBerry Browser supports WML, cHTML, xHTML and HTML, CSS (partial) | yes11 | yes11 |
| BlackBerry Browser supports JavaScript, offline forms handling | yes11 | yes11 |
| Increased access control, application management and corporate proxy handling | yes | yes |
| Additional development tools, such as Synchronization SDK, Attachment Distiller SDK, and Plazmic Content Developer’s Kit | yes | yes |
| Management/Administration | ||
| Multi-network support | yes | yes |
| Forced Blind Carbon Copy | yes | yes |
| All-Points-Bulletin Via PIN | yes | yes |
| Global Filters | yes | yes |
| BlackBerry Enterprise Server Management Console | yes | yes |
| Web-Based BlackBerry® Adminstration Service Console | yes | |
| Multiple BlackBerry Enterprise Server instances on one physical machine | yes | yes |
| Enhanced Error Logging | yes | yes |
| Wireless IT Policies and Commands | yes3 | yes3 |
| License Manager | yes | yes |
| Preservation of User Settings (device, desktop) on Update | yes13 | yes13 |
| Support for Enforced Handheld Software Update IT Policy | yes13 | yes13 |
| Support for Microsoft Exchange 2003 | yes | yes |
| Enhanced SNMP Management | yes21 | yes21 |
| Handheld Management Reporting | yes10 | yes10 |
| Server Architectural Improvements | yes | yes |
| Role based administration | yes | yes |
| Group based administration | yes | yes |
| Common BlackBerry Manager console across all three email platforms | yes | yes |
| Backup and restore of saved messages | yes | yes |
| BlackBerry® Web Desktop Manager - available as a download | yes | yes |
| BlackBerry® Monitoring Service | yes23 | yes23 |
| Related Product Releases | ||
| BlackBerry Web Desktop Manager - available as a download | yes | yes |
| BlackBerry Monitoring Service | yes23 | yes23 |
| Custom Roles with different levels of access according to employee's roles and permissions | yes | |
| Built in Monitoring with Threshold Analysis Tool and Maintenance Window Support | yes | |
| Job management for applications | yes | |
| Throttling | yes | |
| Scheduled Upgrades | yes | |
| BlackBerry Enterprise Transporter | yes27 | |
| High Availability | yes | |
| Enhanced Enterprise Activation Diagnostics/Troubleshooting | yes | |
| Platform Certification | ||
| VMWare ESX v3.0.1 | yes | yes |
| BES 64-bit O/S Support | yes | yes |
| BESd, BESx (in 32-bit mode) | yes | yes |
| BES with 64-bit SQL 2005 DB | yes | yes |
Footnotes
| BlackBerry® Device Software requirements for: | ||
|---|---|---|
| C++ enabled handhelds | Java enabled handhelds | |
| 1 | v2.1 SP4 or higher | v3.2.1 or higher |
| 2 | v2.5 or higher | v3.2.1 or higher |
| 3 | v2.5 or higher | v3.6 or higher |
| 4 | v2.6 or higher | v3.6 or higher |
| 5 | v2.6 or higher | v3.7 or higher |
| 6 | Attachment service is supported as an 'add-on' to: (a) handheld software v2.1 (or higher) for C++ enabled BlackBerry handhelds AND (b) BlackBerry Enterprise Server for Lotus Domino v2.1 with SP1. Not available for Java-enabled BlackBerry handhelds on BlackBerry Enterprise Server v2.1. | |
| 7 | Requires BlackBerry Enterprise Server v2.2 SP1 | |
| 10 | v2.7 or higher | v4.0 or higher |
| 11 | v3.8 or higher | |
| 12 | Requires BlackBerry Desktop Software v2.1 SP3 or higher | |
| 13 | Requires BlackBerry Desktop Softwarev3.5 or higher | |
| 14 | Requires BlackBerry Desktop Softwarev3.6 or higher | |
| 15 | v4.0 or higher (10MB or higher) | |
| 16 | v2.5 or higher | v4.0 or higher |
| 17 | 16MB or more memory only | |
| 18 | color screens only | |
| 19 | Sametime, DB2 and Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. GroupWise is a registered trademark or trademark of Novell, Inc. in the United States and other countries. Windows Messenger, Outlook and Exchange are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries | |
| 20 | Components of Mobile Data System software version 4.1 | |
| 21 | More SNMP event traps in BlackBerry Enterprise Server v4.1 | |
| 22 | v4.5 or higher handheld software | |
| 23 | Bundled with BlackBerry Enterprise Server v4.1 with Service Pack 5, but has a separate installer | |
| 24 | 4.0+ Introduced Messaging Agents that improved performance and scalability of this feature | |
| 25 | for Exchange 2007 requires BlackBerry Enterprise Server v4.1.3 or higher |
|
| 26 | BlackBerry Device Software v5.0 or higher required | |
| 27 | Included with the BlackBerry Resource Kit (BRK) | |
IBM® Lotus® Domino® - BlackBerry Software Comparison
End User Features
Version 4.1 with Service Pack 6 |
Version 5.0 |
|
| Access to Regular Domino® Email—Send/Receive Email Wirelessly | yes | yes |
| Push Message Delivery | yes | yes |
| Wireless Email Reconciliation | yes4 | yes4 |
| Sent Item Synchronization | yes10 | yes10 |
| Wireless Email Settings | yes10 | yes10 |
| Wireless email reconciliation hard-delete support | yes | yes |
| Email Server Search and Download | yes22 | yes22 |
| BlackBerry Enterprise Server Email Message View | yes | yes |
| HTML Support | yes22 | yes22 |
| Device Side Folder Management | yes25 | |
| Flag for Follow Up | yes26 | |
| Instant Messaging/Collaboration | ||
| Support for IBM Lotus Sametime® | yes | yes |
| IM Contact Linking to Address Book Contact | yes22 | yes22 |
| IM Contact Click-to-Call | yes22 | yes22 |
| IM Session Convert-to-Call | yes22 | yes22 |
| Emoticons for BlackBerry Client for Lotus Sametime | yes22 | yes22 |
| Personal Information Management (PIM)/Organizer | ||
| Calendar/PIM | yes | yes |
| Wireless Calendar Synchronization | yes1 | yes1 |
| Wireless PIM Synchronization (Calendar, Address Book, Memopad, Tasklist) | yes10 | yes10 |
| Remote Address Lookup | yes3 | yes3 |
| vCard Support (conversion to BlackBerry Address Book) | yes | yes |
| Calendar Enhancements (Tentative Acceptance, Conflict & Adjacent Notification, Private Flag Support) | yes11 | yes11 |
| Task Enhancements (Task Reminders and Recurrences) | yes16 | yes16 |
| PIM Categories Support | yes11,17 | yes11,17 |
| Address Lookup for Hosting Organizations | yes | yes |
| Free/Busy Availability Lookup | yes22 | yes22 |
| Calendar Attachment Support | yes24 | |
| Synchronization of public and private contacts | yes24 | |
| Synchronization of Multiple Contact Folders | yes24 | |
| Calendar Meeting Delegation | yes | |
| Attachments | ||
| Attachment Service | yes4 | yes4 |
| Attachment Service Support for .ZIP | yes5 | yes5 |
| Attachment Service Support for Color Attachment Viewing | yes5,18 | yes5,18 |
| Attachment Service Support Image Viewing (JPG, BMP, GIF, PNG and TIFF) | yes5,18 | yes5,18 |
| Attachment Service Support for Document Info, Tracked Changes | yes5,18 | yes5,18 |
| Image Application | yes11,18 | yes11,18 |
| Attachment viewing pan and zoom enhancements | yes | yes |
| Native File Format Download | yes22 | yes22 |
| Attachment Edit (.DOC, .PPT) | yes22 | yes22 |
| Support for Audio (.AMR, .WAV, .MP3) | yes | yes |
| Support for Audio WMA files | yes | |
| Support for Open Document Format (ODF) | yes | |
| Corporate Data Access | ||
| BlackBerry® Browser | yes2 | yes2 |
| Corporate Data Access | yes2 | yes2 |
| BlackBerry Browser JavaScript® v1.3 Support | yes11 | yes11 |
| BlackBerry Browser Enhancements (Enhanced HTML Tables Support, Ability to Email a URL, Animated GIF Support) | yes15 | yes15 |
| Remote File Explorer | yes24 | |
| Device Choice | ||
| Support for devices with BlackBerry® ConnectTM software and BlackBerry® Built-InTM software | yes | yes |
| Enterprise Device Authorization | yes | yes |
| Support | ||
| Automatic Wireless Backup of Device Data | yes10 | yes10 |
| Over-the-Air Device Software Updates | yes22 | yes22 |
| On-Handheld Help | yes15,17 | yes15,17 |
| Ability to Delete BlackBerry Applications from the Handheld | yes11 | yes11 |
| Archiving SMS, PIN-to-PIN and Call Logs | yes | yes |
Version 4.1 with Service Pack 6 |
Version 5.0 |
|
| Security | ||
| End-to-end Security | yes | yes |
| Triple DES encryption support | yes | yes |
| AES encryption support | yes15 | yes15 |
| Device Content Protection, Content Compression | yes11 | yes11 |
| Password Keeper, Handheld Wipe | yes11 | yes11 |
| Wireless Encryption Key Regeneration | yes10 | yes10 |
| Native Notes Encryption - Read Only | yes16 | yes16 |
| Native Notes Encryption - Read & Write | yes24 | |
| Deployment | ||
| Automated BlackBerry® Desktop Software Deployment (Silent Install) | yes12 | yes12 |
| Support for Single Desktop Manager Package (separate installers) | yes14 | yes14 |
| Cradle-less Provisioning | yes10 | yes10 |
| BlackBerry® Router and BlackBerry® Device Manager | yes10 | yes10 |
| Handheld Configuration Tool | yes | yes |
| Supports Optional BlackBerry Desktop Manager (Basic MSI Installer, Full Desktop or Handheld Manager only) | yes | yes |
| Application Loader "Lite" | yes | yes |
| Wireless Third Party Application Provisioning and Control | yes15 | yes15 |
| Extensibility/Corporate Data Access | ||
| BlackBerry® Mobile Data System (BlackBerry MDS) | yes20 | yes20 |
| BlackBerry MDS Services | yes20 | yes20 |
| BlackBerry MDS Runtime | yes20 | yes20 |
| Two-factor authentication support | yes | yes |
| Data group push | yes | yes |
| BlackBerry Browser supports WML, cHTML, xHTML and HTML, CSS (partial) | yes11 | yes11 |
| BlackBerry Browser supports JavaScript, offline forms handling | yes11 | yes11 |
| Increased access control, application management and corporate proxy handling | yes | yes |
| Additional development tools, such as Synchronization SDK, Attachment Distiller SDK, and Plazmic Content Developer’s Kit | yes | yes |
| Management/Administration | ||
| Multi-network support | yes | yes |
| Forced Blind Carbon Copy | yes | yes |
| All-Points-Bulletin Via PIN | yes | yes |
| Global Filters | yes | yes |
| BlackBerry Enterprise Server Management Console | yes | yes |
| Web-Based BlackBerry Adminstration Service Console | yes | |
| Enhanced Error Logging | yes | yes |
| Wireless IT Policies and Commands | yes3 | yes3 |
| Preservation of User Settings (device, desktop) on Update | yes13 | yes13 |
| Support for Enforced Handheld Software Update IT Policy | yes13 | yes13 |
| Enhanced SNMP Management | yes21 | yes21 |
| Handheld Management Reporting | yes10 | yes10 |
| Server Architectural Improvements | yes | yes |
| Support for Multiple Domino Domains | yes | yes |
| Role based administration | yes | yes |
| Group based administration | yes | yes |
| Common BlackBerry Manager console across all three email platforms | yes | yes |
| Backup and restore of saved messages | yes | yes |
| BlackBerry® Web Desktop Manager - available as a download | yes | yes |
| BlackBerry® Monitoring Service | yes23 | yes23 |
| Custom Roles with different levels of access according to employee's roles and permissions | yes | yes |
| Built in Monitoring with Threshold Analysis Tool and Maintenance Window Support | yes | yes |
| Job management for applications | yes | yes |
| Throttling | yes | yes |
| Scheduled Upgrades | yes | yes |
| BlackBerry® Enterprise Transporter | yes | yes25 |
| High Availability | yes | yes |
| Enhanced Enterprise Activation Diagnostics/Troubleshooting | yes | yes |
| Localization of BlackBerry Enterprise Server, with documentation available in French, Italian, German and Spanish | yes | yes |
| Platform Certification | ||
| VMWare ESX v3.0.1 | yes | yes |
| BES 64-bit O/S Support | yes | yes |
| BESd, BESx (in 32-bit mode) | yes | yes |
| BES with 64-bit SQL 2005 DB | yes | yes |
| Related Product Releases | ||
| BlackBerry® Web Desktop Manager - available as a download | yes | yes |
| BlackBerry Monitoring Service | yes 23 | yes 23 |
| BlackBerry Client for Lotus Connections | yes | yes |
Footnotes
| BlackBerry® Device Software requirements for: | ||
|---|---|---|
| C++ enabled devices | Java® enabled devices | |
| 1 | v2.1 SP4 or higher | v3.2.1 or higher |
| 2 | v2.5 or higher | v3.2.1 or higher |
| 3 | v2.5 or higher | v3.6 or higher |
| 4 | v2.6 or higher | v3.6 or higher |
| 5 | v2.6 or higher | v3.7 or higher |
| 6 | Attachment service is supported as an 'add-on' to: (a) handheld software v2.1 (or higher) for C++ enabled BlackBerry handhelds AND (b) BlackBerry Enterprise Server for Lotus Domino v2.1 with SP1. Not available for Java-enabled BlackBerry handhelds on BlackBerry Enterprise Server v2.1. | |
| 7 | Requires BlackBerry Enterprise Server v2.2 SP1 | |
| 10 | v2.7 or higher | v4.0 or higher |
| 11 | v3.8 or higher | |
| 12 | Requires BlackBerry® Desktop Software v2.1 SP3 or higher | |
| 13 | Requires BlackBerry Desktop Software v3.5 or higher | |
| 14 | Requires BlackBerry Desktop Software v3.6 or higher | |
| 15 | v4.0 or higher (10 MB or higher) | |
| 16 | v2.5 or higher | v4.0 or higher |
| 17 | devices with 16 MB or more memory only | |
| 18 | devices with color screens only | |
| 19 | Sametime, DB2 and Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. GroupWise is a registered trademark or trademark of Novell, Inc. in the United States and other countries. Windows Messenger, Outlook and Exchange are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries | |
| 20 | Components of Mobile Data System software version 4.1 | |
| 21 | More SNMP event traps in BlackBerry Enterprise Server v4.1 | |
| 22 | v4.5 or higher handheld software | |
| 23 | Bundled with BlackBerry Enterprise Server v4.1 with Service Pack 5, but has a separate installer | |
| 24 | BlackBerry Device Software v5.0 or higher required | |
| 25 | Included with the BlackBerry Resource Kit (BRK) | |
| 26 | BlackBerry Device Software v4.1 or higher required | |